Current Customers
This is prime time for the kind of engagement that builds genuine loyalty. End-of-year wrap-ups, tech support availability over the break, helpful reminders about what to do if something goes wrong, this is content that gets noticed because it's actually useful. And it can provide an answer to a customers question before they’ve even had to ask, creating real value and trust.
Prospective Customers
The buying journey continues even when the calendar hits December. B2B buyers consume an average of 13 pieces of content during their journey, and 67% of that journey happens digitally before they even make contact. They're researching now, building their understanding, forming opinions. They might not be ready to buy until February or March, but they're absolutely doing the groundwork.